Frequently Asked Questions
Everything you need to know about SodaStream Norway and sustainable sparkling water.
What are the shipping costs and delivery times within Norway?
We offer standard shipping across Norway with an estimated delivery time of 2-5 business days. Shipping is free for orders over 600 NOK, while a flat rate applies to smaller orders.
How do I exchange my empty CO2 cylinders?
You can exchange your empty cylinders at any of our authorized retail partners across Norway or use our convenient online exchange program where we send full cylinders directly to your door.
What is your return policy for sparkling water makers?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return the product in its original packaging and unused condition for a full refund.
Are SodaStream bottles BPA-free and dishwasher safe?
All our plastic carbonating bottles are BPA-free. While our classic bottles require hand washing, our 'Fuse' dishwasher-safe range is specifically designed to handle high-temperature cleaning.
Which payment methods do you accept?
We accept all major credit cards including Visa and Mastercard, as well as local payment options like Vipps and Klarna for flexible invoicing.
Does my SodaStream come with a warranty?
Yes, all SodaStream sparkling water makers purchased through our official Norwegian store come with a 2-year limited warranty covering manufacturing defects.